Returns and Warranty
Items purchased directly from Clean Green Merino can be returned within 90 days from the ship date as long as they are unworn and unwashed.
- Exchanges will be processed for the same item or alternative item with the appropriate price adjustment.
- Exchanges are subject to availability. A refund will be processed if the product you requested is unavailable.
- Include a return address during the Online Return Authorization Request process if it is different from the original shipping address.
- All refunds will be issued based on the original form of payment.
- We cannot accept C.O.D.
- We reserve the right to limit returns
Our Clean Green Merino Warranty
We believe in our Merino Wool and craftmanship. Should any of your Clean Green Merino products not meet your expectations please let us know and we will make things right.
Clean Green Merino
P.O. Box 5
Troutville, VA 24175